Legal Notice Based on the Act on Specified Commercial Transactions
Seller
The Shop Release Hallucination
Responsible Administrator
Kaoru Hirato
Location
Shibuya Dogenzaka Tokyu Building 2F-C, 10-8 Dogenzaka 1-chome, Shibuya-ku, Tokyo 150-0043, Japan
Phone Number
81-3-4400-4927
※Please use the email form for inquiries. We do not provide support by phone.
Email Address
shop@releasehallucination.com
Sales Price
Displayed on each product page.
Additional Fees
Consumption Tax: The prices displayed on each product page are exclusive of taxes.
Consumption tax and VAT may vary depending on your location.
You can confirm the details by entering your location after adding items to the cart.
Shipping Fees: Additional charges may apply depending on the order. Details will be notified at the time of order.
Payment Methods
- Credit Card（Visa, MasterCard, JCB, AMEX）
- PayPal
Notes on Credit Card, PayPal. - Each payment method is subject to the terms of service and fees of the respective service. For detailed fee information, please refer to the official website or contact customer support of each service.
Delivery Time
The manufacturing and shipping of physical products will be handled by Printful. After order processing, the items will usually be shipped within 5 to 20 business days, depending on the product and the delivery region.
Returns & Exchanges
Please refer to the Refund and Exchange Policy.
Shipping Information
- Delivery Areas: Worldwide, except for regions with legal or carrier restrictions.
- Non-Deliverable Regions: Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, North Korea, Syria.
- Carrier Restricted Regions: Afghanistan, Bhutan, Brunei, Chad, Laos, Libya, Mongolia, Samoa, South Sudan, Timor-Leste, Turkmenistan, Yemen.
- ※Please note that the list of regions may change periodically.
- Shipping Carriers: It varies depending on the order details and delivery region (details will be notified at the time of shipment).
- Shipping Fees: It varies depending on the order details and delivery region (details will be notified at the time of order).
- Delivery Time: Typically within 5-20 business days after order processing (varies by delivery region).
Business Hours
We do not have specific business hours. Inquiries and orders are accepted at any time, but please note that responses and processing may take some time.
Legal Compliance
The shop operates in accordance with the laws of Japan.
Regarding Misprints
While we take great care to manage product prices and details, misprints (such as price listing errors or product registration errors) that cannot be prevented due to human management may occur. In such cases, we may cancel your order. Thank you for your understanding.
This page has been translated using machine translation from Japanese.
Please note that this translation may contain errors or inaccuracies. We appreciate your understanding.